Frequently asked questions

Use the size guide on the product page and choose from the sizes currently available. If you are between sizes, contact us before ordering.

We deliver across Egypt. Delivery timing and fees are confirmed according to your address and the current shipping policy.

Use your order confirmation details or contact our team with your order number for an update.

Exchange eligibility depends on the condition of the item and the current exchange and returns policy. Please review the policy before requesting an exchange.

Use the Contact Us page and include your order number when your question is about an existing order.